Module / Complaints

Complaints & Requests
without the complexity.

Capture complaints and service requests, route them to the right team and maintain a clear status history from submission to closure.

01 / What it helps with

Clear workflows.
Better visibility.

Turn resident requests into visible, trackable workflows.

01
✓

Request capture

Designed as part of a connected Infrasure workflow so your teams have the right information at the right point in the process.

02
✓

Assignment

Designed as part of a connected Infrasure workflow so your teams have the right information at the right point in the process.

03
✓

Status tracking

Designed as part of a connected Infrasure workflow so your teams have the right information at the right point in the process.

04
✓

Resolution history

Designed as part of a connected Infrasure workflow so your teams have the right information at the right point in the process.

02 / Infrasure platform

Part of a connected system.

This module works alongside the broader Infrasure platform, helping your community avoid fragmented processes and disconnected records.

Request a tailored demo ↗
↗Request Demo ☎Call Us ✉Email
Success